How long has JumpOrange been making inflatables?

We’ve been making safe, fun and innovative inflatables for residential and commercial use since 2010.

Does JumpOrange rent their products?

We do not offer rentals. We design, manufacture and sell inflatables, and leave the rental business to our customers.

What is included with the purchase of a JumpOrange inflatable?

Everything you need with your order, including:

  • blower(s)
  • entrance and/or exit ramps
  • tarp
  • stakes
  • repair kit
  • glue
  • straps
  • storage bag and more

Accessories vary depending on the type of the unit.

What safety features are included with JumpOrange inflatables?

All enclosed jumpers are equipped with safety strips at the top, which can be opened as an emergency exit in case of an unexpected collapse or deflation. Enclosed models also feature mesh windows on all four sides for air circulation and easy adult supervision, ensuring child safety. All open slide models include safety nets.

What kind of vinyl does JumpOrange use?

We use lead-free, commercial-grade, fire-retardant vinyl in every feature, which is more resistant to tearing and mold/mildew than nylon. Our products are constructed with heavy-duty industrial thread and double stitches.

What forms of payment does JumpOrange accept?

We accept all major credit cards, PayPal, direct deposit to our bank account, and checks (which are subject to clearing before shipment).

Do I need to make a deposit to purchase JumpOrange inflatables?

All custom orders and pre-orders require a 50% deposit.

How long will it take to receive my order?

Items in stock and available ship within one business day upon order confirmation. Transit time varies between one and seven business days depending on the location and shipping method. Pre-orders and custom orders can take up to 60 days before shipment.

What is the warranty on JumpOrange’s inflatable units?

JumpOrange stands behind all of our products, which is why we are proud to offer one of the best warranties available – up to 18 months on water-based features and three years on all other items.

How long do JumpOrange inflatable units last?

With normal usage, proper care and maintenance, each should could last over seven years.

What size are JumpOrange’s inflatables?

Our inflatables come in a variety of sizes to fit our customer’s needs. Smaller JumpOrange features are designed to fit a residential space, while larger classes – the Hero and Monster lines – can reach up to 60 feet long.

What is your shipping & delivery policy?

JumpOrange has a Flat Rate shipping program for items over 70 lbs that are shipped via common freight carrier. This program only applies to the lower 48 U.S. states and delivery to the commercial location or closest freight terminal.

Any damage noted prior to signing the delivery receipt must be reported to JumpOrange within five (5) business days. For terminal pick up, storage fees will apply to any delay pick up items after 2 business days upon arrival.

JumpOrange is not responsible for any freight lost or damaged without any notes on the freight carrier’s waybill indicated by the consignee or customer. Excluded states and international customers, please contact us for shipping cost at 1-877-388-5867.

How long does JumpOrange been make inflatables?

We’ve been making safe, fun and innovative inflatables for residential and commercial use since 2002.

What is the warranty on JumpOrange products?

JumpOrange stands behind all of our products, which is why we are proud to offer one of the best warranties available – up to 18 months on water-based features and three years on all other commercial MONSTER products. We warrant one year on commercial HERO products and blower. For any residential KIDDO products, we warrant ninety days from the date of the purchase.