Maintenance and Care

The corner where a number of components meet is often not able to be sewn all the way into the corner itself, and relies on the seams inches away for support. You may even see threads, or occasionally, what appear to be “open threads,” however there are a series of stitches inside the inflatable that do the heavy lifting. Inflatables will open up slightly, especially in the corners, and this may be more common with commercial inflatables. If the opening is smaller than a quarter dollar, the inflatable will still safely function. If it’s larger than that, please contact our care team. We will determine if it is defective and issue you a call tag to return the product to back our facility. 

It is perfectly normal to hear hissing, whistling, “air leaking,” and to see bubbles at seams in water parks. This is all part of the normal operation by pumping air constantly in, and through the inflatable. The air then escapes through the seams, or back out through the blower during jumping.

Watch the safety instructional video prior setup your device


Water can be removed through the drain holes which are located at the bottom of the inflatable product. The residential grade products do not come with a drain system. You may remove the water from the air pipe. Water leaking is more common with commercial grade inflatables due to the thick layer of vinyl assembled together and it develops small openings. JumpOrange takes precautions to heat sealed the seams on our commercial grade water-based products to minimize water leaking.  However some water may enter the inflatable through the seams due to the suction action created during use.

Your blower may overheat so the motor gets too hot. Your blower is fitted with a mechanism to prevent overheating, so in cases where the motor gets too hot, the blower will typically shut down for approximately 2 hours before restarting. Please contact the JumpOrange care team for a solution.

Dimensions will vary based on pressure and users. Commercial inflatables will commonly expand beyond listed dimensions when inflated. Always provide at least 3′ of clearance on all sides of your inflatable.While JumpOrange Inflatables are mass-produced, using identical patterns, the process of inflation causes expansion.

Depends on the nature of the problem. Punctures, holes, or tears can typically be repaired using a needle and strong thread or fishing line. You can use the included patch kit to repair minor punctures, holes, or tears.  Alternately, the patch may be adhered using all-purpose glue, which can be purchased at your local hardware store. In general, using stitching to repair a product is more durable than using an adhesive.

Both of the JumpOrange commercial and residential inflatable products are made with commercial grade PVC mildew resistant vinyl which minimizes the chances of getting mildew compared to nylon material. However, the first step in dealing with Mildew is prevention.  Always store inflatables 100% dry after use. If mildew does arise, completely dry the inflatable, and allow the mildewed area exposure to sunlight.  You may also use soap and water to clean the area, although if mildew damage is severe, scrubbing will cause the materials to disintegrate. To prevent Mildew, Jumporange recommends using Simple Green or Matt Kleen, especially for commercial inflatables, as it removes mildew, and a number of other pathogens, bacteria and viruses.

 You can use the included glue to repair minor openings. If you need further assistance, please contact us.

How to set up my inflatable product?

How to roll up the commercial inflatable water slide?

How to roll up a commercial grade 15 ft water slide?

How to roll up a commercial grade 15 ft water slide?

How to roll up a commercial grade 15 ft water slide?

How to install a water hose to a JumpOrange water system?

ow to install a water hose to a JumpOrange Slip n Slide?

Where are repair patches?

Set your categories menu in Theme Settings -> Header -> Menu -> Mobile menu (categories)
Shopping cart
Start typing to see posts you are looking for.