JEM CLUB - Terms & Conditions

Any customer must join and pay for JEM Club Membership in order to be eligible to receive JEM Club benefits. JEM Club Membership cannot be shared. It is intended for a single customer and one associated shipping address. If the JEM Club member moves or changes shipping address for any reason, they must inform Customer Service of the change in address either by phone or email. Customers with multiple shipping addresses must have separate JEM accounts for each location.

As of November 1, 2019, JEM Club Membership is valid for a period of one (1) year from the time of purchase.

JEM Club members will enjoy unlimited free outbound terminal shipping to the lower 48 US states on any commercial grade inflatable purchases (eligible model #s start with JOC, JOG, JC, JCX & JG only).

JEM Club members may opt for residential delivery for an additional fee of $150 per single transaction shipment to one address unless they are ordering 3 or more commercial grade products in a single transaction shipment to one address, in which case the residential delivery fee will be waived.

Unlimited free shipping is not applicable for any Hero and/or Residential Kiddo products (model # starts with JOH & JOK) and accessories purchased at